İŞL360U
KALİTE YÖNETİMİ - Deneme Sınavı - 11
Dönem Sonu Sınavı
48783
Soru 1
There are three kinds of wastes mentioned within the Toyota Production System (TPS): muda, mura and muri. Which of the following does mura refer to?
Soru 2
In Lean Quality Perspective, which of the following terms is used for autonomation?
Soru 3
Which of the following is a visual aid which highlights where action is required?
Soru 4
Which of the following is defined as a means of continuous improvement in personal, social, working and home life?
Soru 5
Which of the following is 'the adoption of a new idea or behavior by an organization'?
Soru 6
Which of the following is NOT one of the external factors causing change?
Soru 7
If one is talking about the need for a change to take place in an organization form bottom to top, which factor is he/she stressing?
Soru 8
Which of the following refers to the rapid and constant change process carried out by managers?
Soru 9
Which of the following is NOT one of the reasons for resistance to change?
Soru 10
Below are some examples of resistance to change. Which ones are the examples of implicit resistance?
I. Loss of job motivation
II. Complaints of employees
III. Increased production errors
IV. Absenteeism
V. Doing the work reluctantly
Soru 11
Which of the following is NOT one of the steps of using resistance to contribute to the change process of a resource?
Soru 12
In kur Lewin's 3-step model, which of the following is the disruption of routines of existing habits in the processes intended to be changed?
Soru 13
Which of the following choices gives the stages of the implementation process of TQM in the correct order?
Soru 14
Which of the following is a philosophical barrier that affects the implementation of TQM?
Soru 15
Which is the main philosophy behind the total quality management?
Soru 16
Which of the statements given below about change and change management is wrong?
Soru 17
Which of the given is related to radical change?
Soru 18
Which one of the given factors is an external factor causing change?
Soru 19
Complete the sentence:
Different evaluations are among the ____ factors causing change.
Soru 20
Which of the given statements belongs to Kurt Lewin's 3 Step Model?