TURİZM İÇİN INGİLİZCE I - Deneme Sınavı - 11

Who is responsible at a hotel for carrying guests’ luggage to and from their room?

What are the rooms that are close to each other, sometimes across the hall called?

Which one of the following questions is more likely to be asked a receptionist by a customer?

What does 'complimentary' mean at a hotel?

Which of the above are the "must have" characteristics of a front desk person at a hotel?

Which of the above are the responsibilities of front desk staff members?

YASEMİN : Good afternoon. Welcome to the Lighthouse. How may I help you?
Guest : Do you have any rooms for tonight?
YASEMİN : Do you have a reservation?
Guest : I’m afraid not. We’re driving around the coast and didn’t know
where we’d stop.
YASEMİN : Let’s take a look at what we have. How many in your party?
Guest : _______________________

What is the most appropriate answer for the question "How many in your party?"?

When a guest checks in, what information above does s/he share with the front desk?

Guest: You do not charge for children, do you?
Yasemin : ___________

Which of the following completes the dialogue the best?

"Is there a discount if I make a two-night reservation?"

What is the best response for the question above?

"How much would we have paid________?"

Which of the following completes the question above the best?

"What if I come late to the hotel?"

What is the best response to the question above?

"_____ is one of the first faces a guest sees when arriving into a hotel. He is the
person who is responsible for providing advice on travel, making reservations for
various functions and events and helping guest with different problems and questions."

Which of the following completes the information above the best?

(1)Waiter: Here is the menu, sir. (2)Bill: Nice to meet you. (3)Waiter: Good evening, my name is Ali and I’ll be your server. (4) Bill: Can I see the menu? What is the best order of the sentences above to create a meaningful dialogue?

What is the superlative form of “good”?

A guest is complaining because she ordered meat with potatoes but she got meat with rice. What do you say to the guest?

In which type of restaurant do customers serve themselves-self service?

In which of the places below can you have meat?

Which one of the restaurants originated in Italia?

“Mezgit is the ………… restaurant I know. I like it very much.” Which option completes the sentence in the right way?